Privacy Rights (Australia & New Zealand)

Aceder aos meus dados ou descarregá-los

You can request access to the personal information we hold about you, including account details and order history. Where reasonable and practicable, we will provide access in the format you request.

• Solicitar relatório de dados

Response time:

New Zealand: We will respond as soon as reasonably practicable and generally within 20 working days (unless extended as permitted by law).

Australia: We will respond within a reasonable period.

Corrija os meus dados

If you believe the personal information we hold about you is inaccurate, out of date, incomplete, or misleading, you can request a correction.

• Editar informações pessoais

Delete my data / Close my account

You may request deletion of your account and personal information. We will process this request where possible, subject to legal and operational requirements.

• Solicitar eliminação

Important: We may retain certain information where required by law (for example, tax or transaction records) or for fraud prevention. In Australia, we are also required to take reasonable steps to destroy or de-identify personal information once it is no longer needed, subject to exceptions.

Your privacy choices

Gerir as suas preferências de privacidade: Dependendo da sua localização, poderá ter o direito de recusar a venda dos seus dados pessoais, retirar o consentimento para o rastreamento ou personalizar as suas preferências de cookies.

• Atualizar as definições de privacidade

Direct marketing & preferences

You can request that we stop using your personal information for direct marketing. You can unsubscribe at any time using the "Unsubscribe" link in our emails. You can also contact us at hello@alegraorganica.com to opt out.

Informações de contacto

For questions about your privacy rights or to lodge a complaint, please contact:

E-mail: hello@alegraorganica.com

Morada: Estrada de Ribeira d'Ilhas, 63, 2640-051 Santo Isidoro, Lisboa, Portugal

Queixas

If you believe your privacy rights have been violated, you can lodge a complaint with your national authority:

Australia: Office of the Australian Information Commissioner (OAIC)

New Zealand: Office of the Privacy Commissioner (OPC)