Privacy Rights (Australia & New Zealand)

Mijn gegevens bekijken of downloaden

You can request access to the personal information we hold about you, including account details and order history. Where reasonable and practicable, we will provide access in the format you request.

• Gegevensrapport aanvragen

Response time:

New Zealand: We will respond as soon as reasonably practicable and generally within 20 working days (unless extended as permitted by law).

Australia: We will respond within a reasonable period.

Mijn gegevens corrigeren

If you believe the personal information we hold about you is inaccurate, out of date, incomplete, or misleading, you can request a correction.

• Persoonlijke gegevens bewerken

Delete my data / Close my account

You may request deletion of your account and personal information. We will process this request where possible, subject to legal and operational requirements.

• Verzoek tot verwijdering

Important: We may retain certain information where required by law (for example, tax or transaction records) or for fraud prevention. In Australia, we are also required to take reasonable steps to destroy or de-identify personal information once it is no longer needed, subject to exceptions.

Your privacy choices

Beheer uw privacyvoorkeuren Afhankelijk van waar u zich bevindt, hebt u mogelijk het recht om bezwaar te maken tegen de verkoop van uw persoonsgegevens, uw toestemming voor tracking in te trekken of uw cookievoorkeuren aan te passen.

• Privacyinstellingen bijwerken

Direct marketing & preferences

You can request that we stop using your personal information for direct marketing. You can unsubscribe at any time using the "Unsubscribe" link in our emails. You can also contact us at hello@alegraorganica.com to opt out.

Contactgegevens

For questions about your privacy rights or to lodge a complaint, please contact:

E-mail: hello@alegraorganica.com

Adres: Estrada de Ribeira d'Ilhas 63, 2640-051 Santo Isidoro, Lissabon, Portugal

Klachten

If you believe your privacy rights have been violated, you can lodge a complaint with your national authority:

Australia: Office of the Australian Information Commissioner (OAIC)

New Zealand: Office of the Privacy Commissioner (OPC)