Privacy Rights (Australia & New Zealand)

Accéder à mes données ou les télécharger

You can request access to the personal information we hold about you, including account details and order history. Where reasonable and practicable, we will provide access in the format you request.

• Demander un rapport de données

Response time:

New Zealand: We will respond as soon as reasonably practicable and generally within 20 working days (unless extended as permitted by law).

Australia: We will respond within a reasonable period.

Corrigez mes informations

If you believe the personal information we hold about you is inaccurate, out of date, incomplete, or misleading, you can request a correction.

• Modifier les informations personnelles

Delete my data / Close my account

You may request deletion of your account and personal information. We will process this request where possible, subject to legal and operational requirements.

• Demander la suppression

Important: We may retain certain information where required by law (for example, tax or transaction records) or for fraud prevention. In Australia, we are also required to take reasonable steps to destroy or de-identify personal information once it is no longer needed, subject to exceptions.

Your privacy choices

Gérer vos choix en matière de confidentialité Selon votre lieu de résidence, vous pouvez avoir le droit de refuser la vente de vos données personnelles, de retirer votre consentement au suivi ou de personnaliser vos préférences en matière de cookies.

• Mettre à jour les paramètres de confidentialité

Direct marketing & preferences

You can request that we stop using your personal information for direct marketing. You can unsubscribe at any time using the "Unsubscribe" link in our emails. You can also contact us at hello@alegraorganica.com to opt out.

Informations sur les contacts

For questions about your privacy rights or to lodge a complaint, please contact:

E-mail : hello@alegraorganica.com

Adresse : Estrada de Ribeira d'Ilhas, 63, 2640-051 Santo Isidoro, Lisbonne, Portugal

Plaintes

If you believe your privacy rights have been violated, you can lodge a complaint with your national authority:

Australia: Office of the Australian Information Commissioner (OAIC)

New Zealand: Office of the Privacy Commissioner (OPC)